Family members volunteer at Hartford Care’s homes

Becoming a Hartford Care volunteer is such a rewarding experience, especially for family members of our residents wanting to help us out during these very challenging times.

One of our homes where family members are now regularly volunteering is Belford House in Four Marks, Hampshire. Becoming a volunteer is very rewarding for the person giving their time freely as well as to the residents and the care home itself.

Catherine is one of the volunteers at Belford House. She began as a volunteer to enable her to see more of her mother, who is a resident there.

She says:

“Over the weeks, I have discovered many other benefits. It’s been lovely getting to know everyone and feeling part of the Belford family. My role is helping with activities and talking to residents. I am learning a lot and it’s god to feel that I am making a difference.”

Aga Gierek, manager of Belford House explains what a huge difference it makes for them to have family members around as volunteers.

“At first, I wasn’t very excited about family members becoming volunteers. It gave me mixed feelings. I was concerned they will be watching us, pointing out our mistakes or would spend the whole time with their relative.

“I was completely wrong! I now have two family members volunteering twice a week and to be honest, I wish they both could be at Belford seven days a week. Both ladies are very helpful, kind and supportive to the staff and residents.

“ I feel like they are part of the team rather than family members. They are also very complimentary of all staff for all the care and support they give. It’s great to see them spending time with the residents, helping with activities.

“As these particular family members were very involved and wanted regular updates, it has cut down the amount of calls to and from the home, and also given them a real insight into how much our staff actually do. I am really hoping we could get a few more families involved.” 

Whether you are a relative, a friend of a resident or someone who can spare some time to spend with our residents in providing companionship, we would love to hear from you. Every Hartford Care volunteer receives training (including infection control), full PPE equipment and will be tested for Covid-19 in line with Government guidance.

Please go to our volunteers and work experience page for more details of Hartford Care’s volunteering opportunities.

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