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Our care homes are all located across the South of England.
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Caring for your family and loved ones as if they were our own

As one of the UK’s leading care providers, Hartford Care offers home-from-home residential, nursing, dementia, and respite care across the south of England.

When residents move to a Hartford Care home, they become part of our family. Our carefully recruited team members care for your family members as if they were their own and we pride ourselves on the friendships and bonds that are made in our homes.

Choosing a care home is a huge decision with many factors to consider. We’re here not only to offer exceptional care, but welcoming environments too.

Join our Hartford Care family and you can experience how our care and nursing homes feel like home.

‘Award-winning care’

At Hartford Care, we are very proud of the level of care and support we provide to our residents and our members of staff. As a result, we feel very privileged to have been recognised for our contributions to care by some of the leading industry bodies.

For the eighth consecutive year, Hartford Care has received an award from for being one of the most recommended in the category for best “Top 20 Mid-Size Care Home Groups”. The Top 20 Care Home Award has been awarded to Hartford Care based on the individual and group review scores submitted to by its residents and their loved ones.

About Us
Staff and resident doing a crossword on a sofa together

Live well with us

Why choose Hartford Care?

Our goal is to provide care homes which enable our residents to enjoy every single day. We aim to reassure that needs, feelings and wishes remain paramount. Our philosophy of care is to understand and respect individuality and provide the appropriate level of dignified care. This enables our residents to thrive in a safe homely environment.

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Staff and resident making tea together n the kitchen

Work with us

Become a Hartford Carer

Our teams make a difference. We recognise that a happy, highly-trained and effective team means our residents are happy too. If you're looking to work in a safe, happy and fun environment, where you can truly make a difference to peoples lives and get a great sense of satisfaction, why not consider joining our Hartford Care family.



We're proud to care for so many residents and their families

"I know she's in very good hands"

My dear mum was cared for at Newlands until January 2022. We knew when we visited for the first time that the atmosphere was special - it was a calm and welcoming environment with a very homely feel. The staff were kind and patient and the residents were happy and settled.

Lisa P, Daughter of Resident at Newland House , April 2022

“I can't imagine a better place for mum to live”

My mother has never looked so well, she's radiant. The care she gets is considered and always in my mother's best interest. From the manager to the team, they care! I feel welcome whenever I visit and feel free to interact with the daily activities. Truly a blessing to be cared for in this beautifully located home.

Son of Resident at West Cliff Halll, June 2022

“First Class Experience”

I have been here for three months, and in all that time I have been completely happy in my lovely room with all the amenities I need. Four meals each day of very good quality. The facilities are first class, and the staff are all, without exception, always there if and when needed.

Janet S, Resident at Hartford Court, Mar 2022

"Lovely place the food is excellent"

The attention they give all the residents is amazing my mum is very happy, safe and smiling. Not too big with a cosy family feel. I show everyone the food pictures and we all agree we would like to retire here. Thanks for all you do.

Tanya C, Daughter of resident

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Our Mission

Care runs in the family

At Hartford Care, creating caring communities is our priority. We want you to consider us as an extension of your family. Whether you are a resident, a relative or a member of our valued team, we will always be there for you when you need us most.

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Dining, Activities & Lifestyle

Residents playing croquet

Living with us

At Hartford Care, all our homes have their own unique character and style, but one thing which remains consistent across our homes is their comfortable, cosy and welcoming atmosphere. Each home has beautifully furnished communal areas and wheelchair-friendly access to idyllic gardens for relaxation. Bedrooms are fully furnished, predominantly en-suite, have 24-hour call systems, and TVs. Each home also offers a full activity calendar led by dedicated staff to help pick and choose hobbies and interests.

Resident receiving individual care

Tailored care

Our philosophy of care is to understand and respect each person’s individuality and provide everything we can to live a dignified and fulfilling life. We want our residents to feel supported and enjoy their journey with us, so we take the time to really get to know them. We work with our residents and their families to create regularly reviewed individual care plans with details on every element of day-to-day life. This identifies key areas where help is needed, and ensures preferred routines are respected and maintained.

Chef preparing home cooked food

Our food

All our home-made meals are freshly prepared in onsite kitchens, catering for any preference, diet, and appetite. We provide a daily choice with a variety of delicious, nutritious, seasonal meals to suit any palate. A selection of lighter meals and snacks are also available throughout the day. Meals can be enjoyed with friends in our beautiful dining rooms, or in residents’ rooms if preferred; assisting as required. Family and friends are welcome to dine with us and we are delighted to cater for residents’ special occasions.

Ladies chatting whilst knitting
Carer and residents tending to raised garden beds

"Our mission is to create caring communities and provide an environment that is safe and happy for all".

Kevin Shaw - CEO

Our News

Malden House receives recognition for outstanding end-of-life care picture

Malden House receives recognition for outstanding end-of-life care

Malden House is the latest of our homes to be recognised with a national Gold Standards Framework (GSF) Quality Hallmark

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World Mental Health Day picture

World Mental Health Day

At Hartford Care, we place a great deal of importance on the mental well-being of our residents. As an organisation

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Showing how much we care picture

Showing how much we care

At Hartford Care, we don’t only apply our values of care, comfort and companionship to our residents, we extend the

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Hartford Care is set to share some warmth this winter picture

Hartford Care is set to share some warmth this winter

Dedicated to setting the best example in the care sector, Hartford Care has today committed to making a winter fuel

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All change at the helm of Hartford Care picture

All change at the helm of Hartford Care

Sean and Jo Gavin, who, together, have led the development of Hartford Care since its foundation 20 years ago, are

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Woodlands House wins national award for its outstanding end-of-life care picture

Woodlands House wins national award for its outstanding end-of-life care

Congratulations to Woodlands House which has been awarded a national Gold Standards Framework (GSF) Quality Hallmark Award for its delivery

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Hartford Care celebrates exceeding £20,000 target  for Macmillan Cancer Support picture

Hartford Care celebrates exceeding £20,000 target for Macmillan Cancer Support

Hartford Care is celebrating exceeding its fundraising target for Macmillan Cancer Support.   Hartford Care’s teams chose Macmillan as their

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Hartford Care recognised as one of 1000 Companies To Inspire Britain for the second year running picture

Hartford Care recognised as one of 1000 Companies To Inspire Britain for the second year running

Hartford Care Group Limited is delighted to announce that it has been recognised as one of the London Stock Exchange

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Want to find out more?

We're always on hand to answer any questions you may have regarding your care, your loved one's care, or about working with us.


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0800 324 7901

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