A warm welcome from Hartford Care
Creating Caring Communities
At Hartford Care, we believe great care is about people, relationships and the little things that make every day matter. Across our care homes in England & Wales, we create welcoming communities where residents feel valued, families feel reassured, and everyone is supported to live well.
Find your nearest Hartford Care home
Why choose Hartford Care?
Care built on kindness, trust and relationships
From the warm welcome on day one to the everyday moments that bring comfort and reassurance, our teams are at the heart of every Hartford Care home. They build meaningful relationships with residents and their families, providing personalised care with kindness, respect and compassion, so every person feels valued and supported.
Getting to know every resident
Every resident has their own story, preferences and routines. That’s why our teams take the time to really get to know each person as an individual, understanding the details that matter most and ensuring care is personalised around them.
Supporting families
We keep families informed and involved in their loved one’s care and health considerations, providing reassurance and peace of mind throughout their journey with us.
Skilled, caring teams
Our team members receive ongoing training and development, giving them the skills, knowledge and confidence to provide high-quality care. Most importantly, they bring kindness, compassion and genuine desire to make a difference every day.
Trusted care for you and your loved one
We know choosing the right care home can feel overwhelming. Whether you’re looking for residential care, nursing care, dementia care or short-term respite care, our experienced team is here to guide you through every step. At Hartford Care, we provide honest advice, reassurance and support to help you find the care that feels right for you or your loved one.
Living well
Enjoying every day your way
Life at Hartford Care is about much more than receiving care. It’s about continuing to enjoy the things that make each person who they are. From favourite hobbies and activities to new experiences, delicious home-cooked meals, celebrations and outings, our homes are vibrant communities where residents can connect, participate and enjoy every day their way.
Hear from families who chose Hartford Care
"Our mission is to create caring communities and provide an environment that is safe and happy for all".
Helping you choose the right care home
Help and Advice
Choosing care for yourself or someone you love is a big decision. Our guides provide practical advice on different types of care, what to consider when choosing a care home, and how we can support you every step of the way.
News
Keep up to date with the latest news from Hartford Care, including community events, home updates, resident achievements and stories from across our care homes.
Resident Stories
Discover the experiences of our residents and their families and hear how life at Hartford Care helps people continue doing the things they love, build friendships and feel part of a caring community.
Frequently Asked Questions
Is Hartford Care a regulated care provider?
Yes. Every Hartford Care home is regulated by an independent inspector. Our homes in England are regulated by the Care Quality Commission (CQC), and our homes in Wales are regulated by Care Inspectorate Wales (CIW). Both regulators inspect homes regularly and publish their reports, so families can read them for themselves. You can find out more at https://www.cqc.org.uk/ and https://www.careinspectorate.wales/.
Which types of later life care do you provide?
At Hartford Care we offer residential, dementia, nursing, respite and day care in our homes across England and Wales. We strive to ensure all our residents and their visitors feel at home in our care and believe that the ‘family feel’ we promote makes us a unique care provider.
Does Hartford Care offer Dementia Care?
Yes – we are proud to offer dementia care in all our care homes, ensuring care is tailored to the individual. Our highly trained carers work in partnership with our residents living with dementia (and their families) to replicate lifestyle choices and preferences wherever possible, offering home-from-home care in a safe and secure environment.
Are care plans discussed with residents and their relatives?
Our care plans are created once we have spent time discussing care requirements and preferences with our residents and their family members. We consult with all relevant parties, including medical professionals, to formulate a plan that ensures our residents receive the very best levels of care and enjoyment in our homes. Care plans are regularly reviewed, and any changes clearly communicated.
How do you communicate any issues or concerns to relatives?
At Hartford Care we pride ourselves on clear and constant communication. If there are any issues, problems, concerns or changes – we will be in touch.
Do you offer trial periods / taster sessions?
If you’d like to experience life at one of our homes before making a longer-term decision, spending some time with us through day care can be a great way to get a feel for the home, meet the team and enjoy the community. Day care can also provide valuable respite for family carers, while giving the person attending the opportunity to enjoy a change of scenery, socialise and take part in activities.
Is there a minimum stay for respite care?
Our respite care is designed as a short-term care package and is usually booked for up to 8 weeks, depending on individual circumstances. Occasionally, respite care is required for several months and we would assess each case on its individual requirements, creating a care plan and respite solution that is appropriate. A respite stay can be a good way for prospective residents to transition into full-time care. Terms and Conditions apply.
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