feature banner

About Hartford Care

Hartford Care has provided residential, dementia and nursing care since 2003, operating 21 care homes that deliver services to over 1,000 people. Renowned for being a consistent and high-quality care provider, with an emphasis on creating caring communities. A true family ethos resonates throughout our business as we strive to ensure the care of our residents, their families, and our team members are at the heart of everything we do.

Kevin Shaw

A message from Kevin, ceo of hartford care

"At Hartford Care, we firmly believe that each and every one of our residents should live life the way they choose, and we do all we can to support them by providing them with the best possible environment in which to enjoy life. I look forward to welcoming you and your loved ones soon!"

Signed Sean Gavin

Kevin Shaw


Maintaining our values, delivering great care


Our mission is to create caring communities that are safe and happy for all. We want to be the home of choice in every area we operate in, not just for residents to live in safety and security, but also to be the best employer. The overall goal is for our employees and residents to engage with all aspects of the local community, and we aim for this spirit to resonate through everything we do.

We are extremely proud of our homes and the care we deliver, and we really do believe in making a difference to our residents’ lives. The respect for our residents’ privacy, dignity and individuality is at the forefront of all our care, which is why we work so closely with each of our residents and their relatives to provide a personalised care plan. Our purpose is to help maximise their independence so they can continue to enjoy every single day they spend with us.

Creating communities

that are friendly, kind, and welcoming to everyone.

Caring for each other

by being respectful and ensuring we all feel safe and secure.

Celebrating Individuality

in recognising we all need something different to thrive.

Our Community
residents sitting comfortably enjoying afternoon tea

Investment in our homes

Our homes matter to us

Hartford Care has spent over £8m in the last year refurbishing our homes, by mid-2024 every home will have undergone major refurbishment, including over £1.5m for solar panels across the majority of our homes. All our homes have their own individual character and charm. When refurbishing, we always seek the very best for the people we support. We look through our residents eyes and try to see what they will see, especially those who might be living with the frailties of old eyes and cognition. Each home is lovingly and rigorously maintained to create a warm and homely atmosphere.

View our Care homes
Team members joining together outside in the grounds

Investment in our teams

Our teams are our investment

At Hartford Care, our team members are an important part of our family, more than 800 strong. This is why we are committed to creating an environment where our teams are cared for as much as our residents. We're dedicated to investing in the highest levels of training and development for every member of our team in order to support them to provide great care to our residents and each other.

Learn more about our team


Meet the team behind Hartford Care

Awards & Accreditations

Hartford Care offers award winning care


Want to find out more?

We're always on hand to answer any questions you may have regarding your care, your loved one's care, or about working with us.


Talk to us

0800 324 7901

Follow us

Copyright © 2024 Hartford Care Ltd. All rights reserved. Website designed by The Designlab