Our Care
Our Care
At Hartford Care, we understand that a move into residential or nursing care may seem like a daunting prospect. However, we believe we can make a positive difference to the quality of our residents’ lives. Whether it's residential, dementia, nursing, respite or day care that is required, we pride ourselves on the level of care we provide to all our residents.
Dining
It goes without saying that food plays an essential role in promoting health and well-being as well as being a highlight of the day for many. At Hartford Care we only employ chefs and cooks with a true passion for home cooking who will happily ensure that all tastes preferences, diets and appetites are catered for. All our meals are freshly prepared in our onsite kitchens, using the finest of ingredients. We provide a daily choice with a variety of delicious, nutritious, seasonal meals to suit any palate. And we always have a selection of lighter meals and snacks available throughout the day. Our meals are home-made, not just home-cooked! We offer a flexible approach to dining, where meals can be enjoyed with friends in our beautiful dining rooms or, if preferred, in residents’ rooms, providing any assistance needed with eating. We welcome family and friends to dine with us and we are always delighted to cater for residents’ private parties, special occasions, and birthdays too. With a focus on creating memorable dining experiences, we make every meal a moment of comfort, connection, and joy for our residents.
See a sample menu
Living with us
At Hartford Care, all our homes have their own unique character and style, but one thing which remains consistent across all of our homes is their comfortable, cosy and welcoming atmosphere. Each home has been designed to create a home-from-home experience, with beautifully furnished communal areas for relaxation and social purposes. Each home has wheelchair-friendly access into its own beautiful garden, so our residents can really make the most of their surroundings and feel completely at home. All our bedrooms are well proportioned, tastefully decorated, fully furnished, and most of our rooms have en-suite or dedicated facilities. All our rooms are fitted with a 24-hour call system for safety and peace of mind and have a TV installed. We also encourage residents to bring personal belongings to personalise their surroundings and help them feel more at home. Each of our homes is equipped with the latest technology to assist with fun and engaging activities, from our Tiny Tablet interactive digital tables, to our brand new VR headsets.
See an activities example
Tailored care
Our philosophy of care is to understand and respect each person’s individuality and provide everything we can for you or your loved one to live a dignified and fulfilling life. We want our residents to feel supported and enjoy their journey with us, so we take the time to really get to know them. We work with our residents and their families to create an individual care plan which provides details on every element of day-to-day life, identifying key areas where help is needed and ensuring residents’ preferred routines can be maintained. When it comes to personalised care, we are very aware that needs change, which is why our care plans are reviewed on a regular basis and all of those involved are consulted and informed every step of the way. Our team is committed to building strong relationships based on trust and respect, fostering a safe and welcoming environment. By focusing on each resident's unique preferences and interests, we strive to create a true sense of belonging and joy in every moment spent with us.
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