Our Home
At Hawkinge House Care Home in Folkestone, our Proactive Assessment Unit (PAU) offers NHS patients a warm and welcoming place to rest, recover, and receive the holistic care they deserve. The PAU is designed for individuals who may no longer need to be in hospital but still benefit from clinical observation, expert assessments, and thoughtful planning for their next steps.
Our dedicated nursing and care teams get to know every resident as a person, not just a patient. We listen to each story and work together to understand every individual’s health background, physical abilities, emotional needs, and future goals. In this comforting atmosphere, families are encouraged to stay connected and involved, with open communication guiding every decision.
During their stay, residents receive proactive health monitoring, gentle rehabilitation, medication reviews, and compassionate support for complex conditions like dementia or frailty. The entire multidisciplinary team brings both professionalism and kindness, ensuring each care plan is tailored to help residents feel confident, valued, and ready for what’s next, whether a return home, transition to continued care, or moving into one of Hawkinge House’s supportive long-term communities.
We celebrate the people who make our unit special, from dedicated staff to caring families, we make sure every person feels respected and heard. At Hawkinge House PAU, comfort and companionship sit alongside clinical excellence, creating a bridge to a brighter, healthier future.
24-hour Nursing Care
62 En–Suite Bedrooms
Full Activities Programme
Landscaped Gardens
Life at our Home
Charlotte Muir
Registered Manager
Our Facilities
The Proactive Assessment Unit at Hawkinge House offers a “home from home” environment, purposefully designed to deliver enhanced professional assessment and recuperation in a safe, calm, and family-friendly space that feels more like an extension of home than a hospital. Every patient enjoys a private en-suite room and access to a wide range of high-quality facilities, including 24/7 nurse-led care, advanced clinical monitoring, enhanced GP support, and in-house physiotherapy and occupational therapy. The unit features a forthcoming state-of-the-art hydrotherapy pool and gym, as well as easy access to on-site hairdressing and community services like chiropody and eye care, all supported by dedicated liaison managers who ensure every care need and personal preference is met—delivering truly person-centred care in Folkestone.
Our dedicated team at Proactive Assessment Unit
We are a compassionate, close-knit team dedicated to making every person’s stay at the Proactive Assessment Unit safe, meaningful and positive. We believe in treating everyone like family, offering warmth, respect and expert care around the clock. Our nurses, therapists, and support staff take pride in getting to know every resident as an individual, and we work together to create a homely, supportive environment where everyone can regain confidence and independence. As part of the Hartford Care family, we are proud to go above and beyond for the people we support—always striving to deliver care that’s truly person-centred and from the heart.
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