Our Home

Primecare is a warm, welcoming care home in Basildon where residents are supported to live comfortably and independently. Whether your loved one needs residential care, dementia support or a short respite stay, our team takes time to understand who they are and what matters most to them.

The home has a calm, homely feel throughout. Light, airy bedrooms look out onto the garden, while a spacious lounge and dining area give residents plenty of room to relax, share meals, or join in activities. Outside, a secure garden offers a peaceful spot to enjoy fresh air and time with visiting family.

What sets Primecare apart is the relationships our team builds with residents and families. Care plans are shaped around individual routines, preferences and life stories — not the other way around. From home-cooked meals to activities like crafts, music and local outings, every day is designed to feel meaningful.

We’d love to show you around. Come and meet the team, see the home, and find out if Primecare could be the right fit for your family.

40 na Bedrooms icon

40 Bedrooms

na Full Activities Programme icon

Full Activities Programme

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Landscaped Gardens

Life at our Home

"Life at Primecare has that easy, cheerful flow where residents wake to garden views, share breakfast stories in the lounge or join fun like quizzes, crafts or spiritual chats that spark joy and old memories. Staff weave personal touches into care plans – honouring hobbies, faiths and quirks – while encouraging independence in a spot buzzing with courtesy, laughs and community feel for care and support for elderly people in Basildon."

Michelle Seymore
Home Manager

Michelle Seymore
Primecare Residential Home Care Home

Our Facilities

Primecare is designed to be accessible, homely, and comfortable. All bedrooms are single, bright, and airy, with a TV point and emergency call system. Wide doorways, well-lit corridors, and an internal lift make moving around easy, while the gardens offer peaceful spaces to relax or socialise. Communal lounges and dining areas encourage social connections, but residents are free to enjoy quiet moments whenever they wish. Every detail, from furniture to layout, is chosen to create a safe and welcoming home, reflecting Hartford Care’s commitment to comfort and wellbeing.

Dementia Care
Residential Care
Respite Breaks
Day Care
40 En-suite bedrooms
24HR Care with call bell
Activity Room and Programme
Dining Room and Home Cooked Meals
WI-FI
Large landscaped gardens ideal for relaxing
Laundry service
Visitor Car parking
Quiet Area
Lifts
Family Room
Own furniture allowed

Things to do around Primecare Residential Home

Located in Basildon, the home offers easy access to shops, cafés, parks, and local attractions, as well as convenient links to motorways and rail. Residents can enjoy short trips into town, leisurely walks, or outings with family, keeping them connected to the wider community while still enjoying the security and warmth of home.

Our dedicated team at Primecare Residential Home

Our team at Primecare is like neighbours who truly listen – we befriend new residents, sort shopping runs and ease worries while shaping care plans around residential, dementia or respite needs with real warmth and smiles. From garden chats to activity fun or one-on-one support, we keep things fun, respectful and independence-focused, and families love the instant welcome. Got a caring heart? Check our recruitment page – we'd love you aboard!

Join Us

Book your Tour

Arrange a personalised tour of Primecare Residential Home in Basildon & meet the team.