Our Home

Primecare is a warm, welcoming care home in Basildon where residents are supported to live comfortably and independently. Whether your loved one needs residential care, dementia support or a short respite stay, our team takes time to understand who they are and what matters most to them.

The home has a calm, homely feel throughout. Light, airy bedrooms look out onto the garden, while a spacious lounge and dining area give residents plenty of room to relax, share meals, or join in activities. Outside, a secure garden offers a peaceful spot to enjoy fresh air and time with visiting family.

What sets Primecare apart is the relationships our team builds with residents and families. Care plans are shaped around individual routines, preferences and life stories, not the other way around. From home-cooked meals to activities like crafts, music and local outings, every day is designed to feel meaningful.

We’d love to show you around. Come and meet the team, see the home, and find out if Primecare could be the right fit for your family.

Life at our Home

"With over 25 years’ experience in health and social care, I’m passionate about creating a home where people feel safe, valued, respected and cared for. I believe great care starts with getting to know the person — their story, their choices, their family and what makes them happy. I’m a visible, approachable and compassionate leader who believes in supporting our residents and our team to be the very best they can be. For me, care isn’t just a career. It’s about people, relationships and making a difference every single day."

Our Facilities

Primecare has 40 bright, airy bedrooms that residents can personalise with their own belongings. We have spacious lounges for activities and socialising, a dining room where home-cooked meals are served daily, and quieter areas for more peaceful moments. Outside, landscaped gardens offer a relaxing space for fresh air and family visits. Our care home in Basildon provides residential care, dementia support, and respite stays, along with a full activities programme and regular visits from healthcare professionals.

Dementia Care
Residential Care
Respite Breaks
Day Care
24HR Care with call bell
Activity Room and Programme
Dining Room and Home Cooked Meals
WI-FI
Large landscaped gardens ideal for relaxing
Laundry service
Visitor Car parking
Quiet Area
Lifts
Family Room
Own furniture allowed

Things to do around Primecare Residential Home

Basildon has plenty to offer for residents and visiting families. Wat Tyler Country Park is a local favourite with over 120 acres of woodland, wildlife trails, and a lovely café. For a special outing, Barleylands Farm Park has animals to meet, craft shops to browse, and events throughout the year. The Eastgate Shopping Centre is great for a wander, and Festival Leisure Park has restaurants, a cinema, and bowling for family visits. Southend-on-Sea is also within easy reach for a seaside trip when the weather's good. Good road and rail links make visiting our care home in Basildon straightforward for families across Essex.

Our dedicated team at Primecare Residential Home

Our team takes time to really get to know each resident, their background, their preferences, what makes them feel comfortable. That understanding shapes everything we do, from daily routines to the activities we plan. Staff are trained to support residential, dementia, and respite needs, always with warmth and a smile. Families tell us they feel welcome from the first visit, and that's exactly how it should be. If you're passionate about care and looking for a rewarding career, we'd love to hear from you, visit our careers page to see current opportunities.

Join Us

Book your Tour

Arrange a personalised tour of Primecare Residential Home in Basildon & meet the team.