Tegfield House rated ‘outstanding’ by CQC

We are delighted to announce that Hartford Care’s Winchester home Tegfield House has received an ‘outstanding’ overall rating from the Care Quality Commission (CQC).

Following the CQC inspection between 3rd and 5th June this year, the home in the city’s Chilbolton Avenue was also rated ‘outstanding’ for both its care and responsiveness.

This is the second ‘outstanding’ rating that Hartford Care has been awarded, the first being for Malden House in Sidmouth, Devon in May 2018.

Commenting on the “outstanding” assessment, Sean Gavin, Hartford Care’s CEO, said: “This is a magnificent achievement for Tegfield House of which we are all immensely proud.

“Huge congratulations to Jo Aitken, the home’s manager, and her superb team who have worked tirelessly to attain such incredibly high standards at Tegfield. We are delighted that their hard work has been recognised with this fully deserved outstanding rating.”

Home Manager Jo Aitken commented: “I am completely overwhelmed by this overall rating for our wonderful Tegfield family. In our last inspection, we received a ‘good’ rating which was the incentive we needed to go one better this time – and we did it!

“Our priorities have always been to ensure our residents receive the best possible care at all times and without exception. We treat them all as unique individuals and do everything we can to make their lives as comfortable and enjoyable as possible.

“I cannot praise Team Tegfield enough for their exceptional work in making our lovely home a wonderful place for both our residents and our staff. This accolade means so much to all of us here.”

Tegfield House, a large family home with 24 en-suite bedrooms and which is surrounded by extensive private gardens, was acquired by Hartford Care in 2004.

The home was rated ‘good’ after its previous CQC inspection published in November 2016.