The Elms nursing home rated ‘Good’ in latest CQC inspection

Hartford Care’s The Elms nursing home in Bembridge, Isle of Wight, has been rated ‘Good’ by the Care Quality Commission (CQC) in its latest inspection. The Elms was rated ‘Good’ across each five key criteria used to assess adult social care services: safe, effective, caring, responsive and well-led.

The CQC report, following assessment in January 2023, found that people were happy living at The Elms and spoke positively about the care they receive. Staffing levels were observed to be appropriate to meet the needs of the residents and staff were available and responsive to requests, with a good understanding of the needs of the residents. The home was deemed to provide a homely, welcoming and happy environment, and commitment shown by the management team to provide person-centred, safe and effective care.

The Elms offers residential, day care, nursing, dementia, end of life care and respite care at its characterful 48-bedroom home. Residents benefit from specialist nursing care, large, landscaped gardens and enjoy a full schedule of activities, entertainment and outings to suit all tastes.

In September the care home also celebrated the achievements of its staff, with Michelle Archibald promoted to Registered Manager (from Deputy Manager) and Aleksandra Kraus promoted to Deputy Manager.

Kevin Shaw, Chief Executive of Hartford Care, comments: “We’re incredibly proud to see The Elms continue to go from strength to strength, from the fantastic care and ‘home from home’ environment it provides residents to the career development opportunities on offer to the superb team of carers. The whole team at The Elms demonstrates our core values of care, comfort and companionship admirably.”

Visit our care home page to learn more about The Elms