West Cliff Hall Awarded the National Gold Standards Framework for End-of-Life Care

West Cliff Hall Care Home has been awarded the National Gold Standards Framework for end-of-life care. The home received the prestigious award at the Gold Standards Framework annual conference and awards ceremony which celebrates the UK’s exceptional health and social care providers for care in the final year of life.

Repeka Taukei, Home Manager at West Cliff Hall, comments:

“We are absolutely thrilled to be awarded the National Gold Standards Framework for the excellent end-of-life care we provide to residents at West Cliff Hall. I love leading and inspiring the team to ensure our residents live their lives in the way they wish and I’m very proud of how caring and compassionate our team are; they play a huge part in delivering high-quality care and support to our residents throughout their time with us.”

Julie Armstrong-Wilson, Chief Operating Officer for Gold Standards Framework, said:

“Congratulations to all the organisations who have successfully achieved accreditation and received the Quality Hallmark Award this year. The standard of care and compassionate cultures that have been observed is truly inspiring, showing a commitment to ensuring people receive the right care at the right time which has a positive impact on the people cared for and their families. Listening to what matters most to each and every individual and providing care in accordance with their goals, wishes and preferences is the Gold Standard and these organisations are delivering it. The GSF team are so very proud of all our Award Winners; with our aging population it is so important we enable them to live well and when the time comes deliver quality care in their final year/ days of life. A huge well done to you all!”

West Cliff Hall is set within expansive landscaped gardens in an elevated position overlooking Hythe Marina. The spectacular views promote a relaxing atmosphere and a peaceful place to call home. Beautifully restored, the home has 59 en suite bedrooms, several bright and spacious lounge areas and a dining room which looks out across the marina. There’s also an activities room, and lifestyle kitchens to encourage residents to maintain their independence. West Cliff Hall offers residential, dementia, end-of-life, and daycare, along with respite breaks.

West Cliff Hall joins two other Hartford Care homes – Woodlands House in Southampton and Malden House in Sidmouth – in achieving the coveted national award.