Our Care Homes in Devon
Our care home in Devon offers a range of care, from dementia and residential to respite, day and end-of-life care, each delivered with the same warmth and attention. Our experienced team gets to know every resident personally, offering support that’s designed around their comfort, wellbeing and independence. It’s compassionate, locally focused care that families in Sidmouth have come to trust.
Our Award-winning care
Helping you choose the right care home
Life at Hartford Care
More than care. A place to feel at home. At Hartford Care, every home is designed around the people who live there. From welcoming lounges and beautiful gardens to personalised care and freshly prepared meals, everything we do is focused on helping residents enjoy each day with confidence, comfort and companionship.
Types of Care
We know that moving into residential or nursing care home can feel like a daunting step. We’re here to make that transition as comfortable and reassuring as possible, providing compassionate residential, dementia, nursing, respite and day care that helps every resident feel safe, supported and at home.
Resident Stories
Find out all the latest news and events across our homes and our head office. In addition, keep up to date with any relevant care industry news.
Not sure where to start?
We’re here for you. We understand there may be complex needs you want to ensure are understood and clear in order to make sure everything feels right before you choose a care home. That’s why we have a friendly team on hand to help discuss your requirements, questions and considerations.
Speak to our group customer service team between 9:00 – 17pm, Monday – Saturday.
Get in touch with our team at any time using our online form.
Frequently Asked Questions
Is Hartford Care a regulated care provider?
Yes. Every Hartford Care home is regulated by an independent inspector. Our homes in England are regulated by the Care Quality Commission (CQC), and our homes in Wales are regulated by Care Inspectorate Wales (CIW). Both regulators inspect homes regularly and publish their reports, so families can read them for themselves. You can find out more at https://www.cqc.org.uk/ and https://www.careinspectorate.wales/.
Which types of later life care do you provide?
At Hartford Care we offer residential, dementia, nursing, respite and day care in our homes across England and Wales. We strive to ensure all our residents and their visitors feel at home in our care and believe that the ‘family feel’ we promote makes us a unique care provider.
Does Hartford Care offer Dementia Care?
Yes – we are proud to offer dementia care in all our care homes, ensuring care is tailored to the individual. Our highly trained carers work in partnership with our residents living with dementia (and their families) to replicate lifestyle choices and preferences wherever possible, offering home-from-home care in a safe and secure environment.
Are care plans discussed with residents and their relatives?
Our care plans are created once we have spent time discussing care requirements and preferences with our residents and their family members. We consult with all relevant parties, including medical professionals, to formulate a plan that ensures our residents receive the very best levels of care and enjoyment in our homes. Care plans are regularly reviewed, and any changes clearly communicated.
How do you communicate any issues or concerns to relatives?
At Hartford Care we pride ourselves on clear and constant communication. If there are any issues, problems, concerns or changes – we will be in touch.
Do you offer trial periods / taster sessions?
If you’d like to experience life at one of our homes before making a longer-term decision, spending some time with us through day care can be a great way to get a feel for the home, meet the team and enjoy the community. Day care can also provide valuable respite for family carers, while giving the person attending the opportunity to enjoy a change of scenery, socialise and take part in activities.
Day care sessions are subject to availability, but we’ll always do our best to accommodate your request. For a more in-depth experience, a respite stay of a few weeks can give you the opportunity to settle in, experience the care and support we provide, and get a better sense of what life could be like as a permanent resident.
Is there a minimum stay for respite care?
Our respite care is designed as a short-term care package and is usually booked for up to 8 weeks, depending on individual circumstances. Occasionally, respite care is required for several months and we would assess each case on its individual requirements, creating a care plan and respite solution that is appropriate. A respite stay can be a good way for prospective residents to transition into full-time care. Terms and Conditions apply.
Learn more
Life at Hartford Care
More than care. A place to feel at home. At Hartford Care, every home is designed around the people who…
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