Life at Primecare Residential Home
Every day is yours to enjoy
At Primecare, we believe a care home should feel like home. A place where you wake up looking forward to the day ahead, surrounded by friends, supported by people who genuinely care, and free to live life on your own terms. Discover how our vibrant community, exceptional facilities, and person-centred approach create a lifestyle that’s truly fulfilling.
Activities shaped around you
Our varied activities programme gives residents plenty to enjoy and look forward to each week. From creative sessions, music and gentle exercise to social gatherings and quieter pastimes, there are opportunities to suit different interests and preferences. Residents can also relax in the garden or join regular outings that make the most of Primecare’s location.
Facilities and spaces
Landscaped gardens
Beautifully landscaped grounds provide a peaceful outdoor space for gentle walks, sitting in the sunshine, or spending time with visiting family.
Spacious lounge
Choose between our two lounges depending on the mood you’re after, a lively downstairs lounge where the activities programme happens and most of the day unfolds, or a smaller, quieter lounge upstairs for reading, reflection, or a calmer conversation.
Dining area
Freshly prepared meals are served in a relaxed and sociable setting, making every mealtime an enjoyable part of the day.
Hair & beauty salon
A newly installed salon where residents can keep up with the little rituals that make them feel like themselves, with our hairdresser visiting every week for a wash, set, or something a little more special.
Visit our home and meet the team
For families searching for a compassionate, high-quality care home in Basildon, Primecare offers warm welcome and personalised care tailored to each resident’s needs. Book a visit today and discover the Hartford Care difference.
Download our brochure
Read about our facilities and care at your own leisure to see if our home is right for your needs.
Something for everyone
We don’t believe in one-size-fits-all activities. Our programme is shaped around our residents’ interests, abilities, and wishes, ensuring everyone can participate in ways that feel meaningful to them. Whether you want to try something new or continue lifelong hobbies, our Activities Coordinators are here to make it happen
Creative sessions
Creative activities are designed to inspire and engage, whether you’re rediscovering a lifelong passion, trying something new, or enjoying a moment of calm and self-expression.
Music sessions
Singalongs, live performances and musical quizzes that lift spirits and bring people together, including our much-loved Karaoke Friday, when staff and residents alike take it in turns at the mic.
Interactive games
Quizzes, puzzles, and board games that keep minds sharp and spirits high. Fun, friendly competition with plenty of laughter.
Accompanied outings
Trips out around Basildon and the wider Essex area, from Eastgate Shopping Centre to Festival Leisure Park, plus a weekly visit to the local dementia café, with the seaside at Southend for a longer day out.
Animal visits
A weekly visit from a therapy dog is always a highlight, and residents have their own much-loved companion in Nibbles, the home’s resident pet rabbit.
Fresh food, cooked with care
Our chefs prepare fresh, nutritious meals each day, with plenty of choice at every sitting. Texture-modified and fortified options are made by using the same quality ingredients, with care given to flavour and presentation. Residents can dine with friends in our restaurant-style dining room or enjoy meals in the comfort of their own room, with calm, unhurried support available when needed. Snacks and drinks are offered throughout the day, and family members are always welcome to join us.
Cooked fresh daily
Proper choice at every sitting
Texture-modified and fortified diets catered for
All dietary requirements accommodated
Dining area or in-room dining
Family welcome to join mealtimes
Guide
Sample dining menus
Rooms at Primecare Residential Home
Each bedroom at Primecare is light and airy with some views out onto the garden, supporting comfort and privacy as needs change over time. Because the home was purpose-built, the rooms were designed as bedrooms from the outset rather than adapted, which shows in the natural light and the space to move around. Eight bedrooms have their own en-suite WC and sink, and every other room has its own sink, with four rooms suitable for couples who wish to share. Residents are encouraged to bring furniture, photographs and personal belongings so the room feels genuinely familiar, whether they are here for a short respite stay or for the longer term.
- 8 rooms with en-suite WC & sink
- 4 rooms suitable for couples
- Light and airy with some garden views
- Bring your own furniture and belongings
- Call bell system for peace of mind
- Available for both permanent and respite stays
Next steps
Book and arrange a visit of Primecare
Arrange a visit to Primecare Residential Home
The best way to experience life at Primecare is to visit us in person. We’d be delighted to show you around and answer any questions at a time that works for you.
Speak to our team
Our friendly care team are here to help. They can answer any questions you might have and give you practical and tailored advice.
Related news and advice
Hartford Care wins two trophies at the Kent Care Awards 2026
We are proud to announce that Hartford Care won two awards at the Kent Care Awards 2026 in September. Sharon
Hartford Care appoints Nicky Barnes as Chief Operating Officer
We are delighted to announce that Nicky Barnes has been promoted to Chief Operating Officer for Hartford Care. Nicky, previously
Harlow Hall wins silver at Rushmoor Community in Bloom Awards for third consecutive year
Our Harlow Hall care home in Aldershot has scooped the Silver Awards for ‘Best Community Garden’ and ‘Best Hanging Basket’
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