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Primecare Residential Home Care Home

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A warm welcome awaits in Basildon. Primecare offers residential, dementia and respite care in a purpose-built home in Essex, with garden views from every room.

Primecare Residential Home

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Our Home

Welcome to Primecare Residential Home

Primecare is a warm and welcoming residential and dementia care home in Vange, just outside Basildon. Set in a quiet location, it’s a comfortable house where residents are supported to live well, with care tailored around their individual needs. We provide residential, dementia care and respite stays. The home has 40 light and airy bedrooms, comfortable lounges and a spacious dining area, with a secure garden where residents can enjoy fresh air and time outdoors.

Life at Primecare is shaped around each resident’s routines, preferences and interests. From knowing how they like their morning cup of tea to supporting favourite hobbies and pastimes, our team takes the time to get to know each person and make everyday life feel personal.

Hear from our team

My vision for Primecare is for every resident to feel truly at home: safe, respected, listened to and supported to live each day in a way that feels meaningful to them. I want our home to be known for kindness, consistency and personal care, where residents are encouraged to keep their independence, families feel involved and reassured, and the small details of each person’s life are valued. With my background in care and leadership, I understand how important it is to build trust with residents, relatives and colleagues. I am passionate about supporting our team to deliver compassionate, person-centred care every day, so that Primecare continues to be a warm, welcoming home where people feel known, included and cared for.

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Vanessa Meggs

Home Manager

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Watch our video introduction to the care home

About the home

Primecare is a warm and welcoming care home in Basildon, designed with residents’ comfort, independence and everyday needs in mind. Light and spacious throughout, the home has accessible spaces and bedrooms filled with natural light. Two comfortable lounges offer different spaces to relax, socialise and take part in activities, while the dining area opens into the garden through patio doors, creating a pleasant setting for mealtimes.

Outside, the secure garden provides a peaceful place to enjoy fresh air, sunshine and time with family and friends. With residents’ needs at the heart of the home, Primecare offers a comfortable and homely setting where everyone can enjoy each day in their own way.

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Secure Garden

Enclosed and safe throughout, so residents can head outside for fresh air, a slow walk, or a chair in the sun whenever they fancy it.

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Hair & Beauty Salon

Newly installed, with our hairdresser visiting every week so residents can keep up with the little rituals that make them feel like themselves.

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Vibrant Activities

A full programme of events, outings, and experiences designed to inspire, connect, and bring joy to residents every day.

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Spacious Lounge and Dining Area

Generous shared spaces where residents gather for meals, activities, or simply the company of a room with people in it.

Visit our home and meet the team

If you are looking at care homes in Basildon, come and see Primecare for yourself. Book to arrange a visit and discover the difference of Hartford Care.

For families searching for a compassionate, quality care home in Basildon, Primecare offers a warm welcome and personalised care tailored just for you. Book to arrange a visit and discover the difference of Hartford Care.

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Download our brochure

Read about our facilities and care at your own leisure to see if our home is right for your needs.

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Life at Primecare

Where every day is yours to enjoy

Life at Primecare provides comfort, variety, and a warm sense of community. A varied activities programme brings interest and enjoyment to every week, while freshly prepared meals offer opportunities for residents to come together. Outside, the beautiful gardens provide peaceful places to relax and with regular outings to Basildon, residents can continue to enjoy the local area.

Discover Life at Primecare Residential Home
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Facilities

Facilities at Primecare

Every space at Primecare has been thoughtfully shaped with residents in mind, comfortable enough to settle into, varied enough to suit however you like to spend your time. All 40 bedrooms are light and airy with views into across the garden, and residents are encouraged to bring personal belonging to make their space feel personal and familiar. With a variety of inviting living spaces, residents can spend their time wherever best suits their mood.

En-suite bedrooms

24hr care with call bell

Lifts

Quiet area

Hair and beauty salon

Dining Room and home cooked meals

Large landscaped gardens ideal for relaxing

Activity room and programme

Own furniture allowed

Wi-Fi

Laundry service

Visitor car parking

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Community

The community and location

Tucked away in a quiet residential corner of Vange, just over a mile from the centre of Basildon, Primecare keeps residents within reach of a town many have known for years, with easy access to the main routes for visiting family. Accompanied outings are arranged for those who would like them, whether that is the Eastgate Shopping Centre for a wander, Festival Leisure Park for the cinema and restaurants, or the weekly visit to the local dementia café. Southend-on-Sea is close enough for a seaside trip when the weather turns, and Wat Tyler Country Park offers open green space nearby. Good road and rail links across Essex mean visiting is straightforward, which matters as much to families as anything else.

Everyone is so friendly and helpful no matter their role.
From the day first visited and we saw the happienss & joy in the reception hall. Thanks to a dedicated activities assistant.
Sadly, mum passed away but the care she received and the support to us was brilliant. We couldn’t jave asked for more.

Daughter of resident

Primecare Residential Home

A pleasure to visit my aunt. The staff are always obliging and friendly. We are able to sit in the lounge upstairs (if available) or in the dining room so as not to be in the way of others. The best thing to us is having a member of staff entertaining the residents all day. Brilliant, have visited many homes but not seen that before. A big plus in my view.

Niece of resident

Primecare Residential Home

I have been coming to this care home to visit my aunt regularly and staff are lovely, always have time to chat or sort any requests. My aunt loves it. So many activities should they wish to participate in. Very friendly atmosphere.

Niece of resident

Primecare Residential Home

Frequently Asked Questions

Primecare Residential Home in Basildon, Essex, provides residential care, dementia care and respite care across 40 rooms. The home is purpose-built with level access throughout and a secure garden.

Yes. Primecare provides dementia care in Basildon delivered by a team trained in supporting residents with all stages of dementia. Consistent staffing and a calm, familiar environment help residents feel settled.

Fees cover accommodation, all meals and refreshments, 24-hour care, the activities programme, laundry, and use of all facilities including the lounge and secure garden. As everyone's care needs are different, we'll talk through your requirements and provide clear information about the costs following an assessment.

Yes. Respite care at Primecare is a good way to try things before making a longer-term decision. Respite residents have full access to our care, activities and facilities throughout their stay.

Yes. We build care plans with residents and families from the outset and review them regularly so they keep pace with any change in need. Families are kept properly informed throughout.

Yes, and we would encourage it. Familiar furniture, photographs and belongings make a bedroom feel like home far quicker than anything we could provide.

Eight of our bedrooms have their own en-suite WC and sink, and every other room has its own sink. We also have four rooms suitable for couples who wish to share.

Yes. Primecare accepts residents funded by Essex County Council and NHS Continuing Healthcare. Our team can talk you through the funding options and help with the process.

The programme includes creative activities, music sessions, interactive games and gentle exercise, alongside accompanied outings around Basildon and the wider Essex area. What runs each week is shaped by what residents here have said they enjoy.

Just give us a call or get in touch through the website and we will find a time that works for you. We are happy to show you round, answer questions and introduce you to the team.

Read more FAQs, help and advice

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