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Our Proactive Assessment Unit (PAU) provides care for people referred by the NHS following a hospital stay. In a comfortable, supportive environment, individuals receive professional assessment and care to help them regain confidence, rebuild independence where possible and determine the right level of support for their ongoing needs.
Hawkhurst House
Our skilled and compassionate team helps every patient feel safe, valued, and encouraged throughout their recovery journey.
What the Proactive Assessment Unit (PAU) offer?
The PAU provides a comfortable, welcoming alternative to a hospital ward, with personalised care plans designed around each patient’s needs. We focus on building confidence in daily activities and mobility, while our dedicated liaison team guides admissions, offers ongoing support, and helps with hospital appointments. Care also includes safe discharge planning, reducing reliance on community services and ensuring continuity of support.

We combine expert clinical care with a nurturing, homely setting. Patients benefit from detailed on-site assessments, GP-led medical support, and a high staff-to-patient ratio for attentive care. Access to a rehabilitation gym and home assessments further supports safe, successful discharges. Freshly prepared, nutritious meals, regular visiting opportunities, and a genuinely caring team create a whole-person approach that promotes health, wellbeing, and independence.
Dementia Care
Our highly skilled team delivers compassionate person-centred dementia care, that supports independence and helps residents live well with all types of dementia.
End of Life Care
Dignified, compassionate support for residents and families during the final stages of life, delivered with sensitivity and respect.
Nursing Care
Nursing care is for people who need a qualified nursing care team available to them 24 hours a day.
Residential Care
Personalised residential care with support for daily living, personal care and medication assistance in a warm, home-from-home setting.
Respite Care
Short-term respite care providing support, engaging activities and a welcoming community, giving family carers peace of mind and a chance to recharge.
I am a Registered General and Psychiatric Nurse with extensive clinical and managerial experience. Prior to joining Hartford Care, I managed two homes totaling 124 beds and over 140 staff, where I implemented new systems, improved compliance, quality and medication procedures, eliminated agency use, and achieved a “Good” CQC rating.
My background includes dementia care, mental health, addiction, PTSD, brain injury, rehabilitation, learning disabilities, and elderly care. I have strong leadership skills and a proven ability to build and motivate high-performing teams.
I am committed to delivering high standards of care and business performance, ensuring every resident feels supported, valued and truly at home.

Gail Watkins
Registered Manager
Our proactive model of care helps NHS patients regain strength, restore independence, and transition smoothly back to life at home. With the right balance of clinical expertise and personalised support, Hawkhurst House provides the ideal setting for short-term NHS recovery and reablement. Patients who would benefit from ongoing care can transition to our Long Term Care unit, ensuring continuity of support in familiar surroundings.

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For families searching for a compassionate, quality care home in Kent, Proactive Assessment Unit offers a warm welcome and personalised care tailored just for you. Book to arrange a personalised visit and discover the difference of Hartford Care.

Read about our facilities and care at your own leisure to see if our home is right for your needs
As a resident at Hawkhurst House, you’ll enjoy a fulfilling lifestyle tailored to your preferences. Our dedicated team provides compassionate care and support, ensuring you can spend your days engaged in activities you love, surrounded by a warm and welcoming community.


The Proactive Assessment Unit at Hawkhurst House is part of a beautifully presented care home designed to support comfort, recovery, and independence. Residents enjoy spacious lounges, quiet areas for relaxation, and bright dining rooms serving freshly prepared, home-cooked meals. Our 31 fully furnished care suites each include an ensuite bathroom, kitchenette, and private dining area. Beyond the suites, residents benefit from accessible landscaped gardens, peaceful outdoor seating, and communal spaces including a café that encourages social interaction and wellbeing. Every detail has been designed to create a safe, supportive, and homely environment for recovery.
24hr care with call bell
Activity room and programme
Dining Room and home cooked meals
En-suite bedrooms
Family room
Hair and beauty salon
Large landscaped gardens ideal for relaxing
Laundry service
Lifestyle kitchen
Lifts
Own furniture allowed
Quiet area
Visitor car parking
Wi-Fi
Want to speak to someone about our home?
Hawkhurst House is ideally located in the Kent High Weald, an Area of Outstanding Natural Beauty. The historic village of Hawkhurst is home to independent shops, traditional pubs and St Laurence Church with its distinctive white weatherboard tower.
Residents and families can explore Bedgebury National Pinetum, one of the world’s finest conifer collections, just 3 miles away. The medieval market town of Cranbrook with its famous Union Mill is a short drive, while Sissinghurst Castle Garden, created by Vita Sackville-West, offers stunning gardens throughout the year. Royal Tunbridge Wells with its historic Pantiles and independent shops is easily accessible via the A21.
Over the years, Hawkhurst House has built close connections with the local community, including churches, schools and businesses, so we are never short of visitors.
If you are interested in viewing the care home to see if it’s right for you, you can come and look around at a time that suits.
Our friendly care team are here to help.
They can answer any questions you might have and give you practical and tailored advice.
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Care for residents who’ll become like family and build a career you’re proud of.
Free Training qualifications at every level
24/7 wellbeing support, free and confidential
Clear career progression and pathways