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At Hawkinge House Care Home in Folkestone, our Proactive Assessment Unit (PAU) offers NHS patients a warm and welcoming place to rest, recover, and receive the holistic care they deserve. The PAU is designed for individuals who may no longer need to be in hospital but still benefit from clinical observation, expert assessments, and thoughtful planning for their next steps.
Hawkinge House
Our dedicated nursing and care teams get to know every resident as a person, not just a patient. We listen to each story and work together to understand every individual’s health background, physical abilities, emotional needs, and future goals. In this comforting atmosphere, families are encouraged to stay connected and involved, with open communication guiding every decision.
During their stay, residents receive proactive health monitoring, gentle rehabilitation, medication reviews, and compassionate support for complex conditions like dementia or frailty. The entire multidisciplinary team brings both professionalism and kindness, ensuring each care plan is tailored to help residents feel confident, valued, and ready for what’s next, whether a return home, transition to continued care, or moving into one of Hawkinge House’s supportive long-term communities.

We celebrate the people who make our unit special, from dedicated staff to caring families, we make sure every person feels respected and heard. At Hawkinge House PAU, comfort and companionship sit alongside clinical excellence, creating a bridge to a brighter, healthier future.
Dementia Care
Our highly skilled team delivers compassionate person-centred dementia care, that supports independence and helps residents live well with all types of dementia.
End of Life Care
Dignified, compassionate support for residents and families during the final stages of life, delivered with sensitivity and respect.
Nursing Care
Nursing care is for people who need a qualified nursing care team available to them 24 hours a day.
Residential Care
Personalised residential care with support for daily living, personal care and medication assistance in a warm, home-from-home setting.
Respite Care
Short-term respite care providing support, engaging activities and a welcoming community, giving family carers peace of mind and a chance to recharge.
I started my journey in adult care in 2004 when I joined the industry as a care worker in the community, previous to this I had managed a dental practice but felt that a career in Social Care would be more rewarding. Since that time, I have worked my way through the industry to become an Operations Director and then finally in June 2020 I joined Hawkinge House PAU as the Registered Manager of the brand-new service.
Hawkinge House PAU is an assessment unit for patients that are leaving an acute hospital setting and require a period of assessment to establish their longer-term care needs.
I am passionate about giving the best possible care to every patient that comes through our doors, regardless of their situation. It is always my aim to ensure that every patient that comes through the PAU feels heard and safe.
I am supported by an amazing team that has a wealth of experience in the industry and shares the same goals and aspirations for the care that we deliver that I do.

Charlotte Muir
Registered Manager
The Proactive Assessment Unit at Hawkinge House offers a “home from home” environment, purposefully designed to deliver enhanced professional assessment and recuperation in a safe, calm, and family-friendly space that feels more like an extension of home than a hospital. Every patient enjoys a private en-suite room and access to a wide range of high-quality facilities, including 24/7 nurse-led care, advanced clinical monitoring, enhanced GP support, and in-house physiotherapy and occupational therapy. The unit features a forthcoming state-of-the-art hydrotherapy pool and gym, as well as easy access to on-site hairdressing and community services like chiropody and eye care, all supported by dedicated liaison managers who ensure every care need and personal preference is met—delivering truly person-centred care in Folkestone.

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For families searching for a compassionate, quality care home in Kent, Proactive Assessment Unit offers a warm welcome and personalised care tailored just for you. Book to arrange a personalised visit and discover the difference of Hartford Care.

Read about our facilities and care at your own leisure to see if our home is right for your needs
As a resident at Hawkinge House, you’ll enjoy a fulfilling lifestyle tailored to your preferences. Our dedicated team provides compassionate care and support, ensuring you can spend your days engaged in activities you love, surrounded by a warm and welcoming community.


The Proactive Assessment Unit at Hawkinge House offers a “home from home” environment, purposefully designed to deliver enhanced professional assessment and recuperation in a safe, calm, and family-friendly space that feels more like an extension of home than a hospital. Every patient enjoys a private en-suite room and access to a wide range of high-quality facilities, including 24/7 nurse-led care, advanced clinical monitoring, enhanced GP support, and in-house physiotherapy and occupational therapy. The unit features a forthcoming state-of-the-art hydrotherapy pool and gym, as well as easy access to on-site hairdressing and community services like chiropody and eye care, all supported by dedicated liaison managers who ensure every care need and personal preference is met—delivering truly person-centred care in Folkestone.
24hr care with call bell
Activity room and programme
Dining Room and home cooked meals
En-suite bedrooms
Family room
Hair and beauty salon
Large landscaped gardens ideal for relaxing
Laundry service
Lifestyle kitchen
Lifts
Own furniture allowed
Quiet area
Visitor car parking
Wi-Fi
Want to speak to someone about our home?
Hawkinge House enjoys an excellent location in the Kent Downs, just 3 miles from Folkestone town centre. Residents and families can explore the beautiful Battle of Britain Memorial at nearby Capel-le-Ferne, with its stunning clifftop views across the English Channel. The historic Folkestone Harbour Arm offers cafes, restaurants and seaside walks, while Hythe and the famous Romney, Hythe and Dymchurch Railway are just a short drive away. Closer to home, Hawkinge village has local shops, pubs and the weekly community market.
If you are interested in viewing the care home to see if it’s right for you, you can come and look around at a time that suits.
Our friendly care team are here to help.
They can answer any questions you might have and give you practical and tailored advice.
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